Migrating ShoreTel’s Legacy CRM Systems to Salesforce – Client Stories

Migrating ShoreTel’s Legacy CRM Systems to Salesforce

ShoreTel has spent the past 19 years building brilliantly simple unified communications systems from the ground up, growing a successful channel business, and experiencing continued growth in its customer base. But with a reputation as the leader in customer satisfaction, customer loyalty, and value comes the need for an efficient way to manage and scale the business. ShoreTel selected Salesforce Sales Cloud as its core CRM platform, and engaged Perficient to develop a roadmap that would make the company’s vision for delivering customer success a reality.

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